Privacy Policy

Effective Date: 1 November 2024
 
Mykori Holdings Sdn. Bhd. (“Mykori,” “we,” “us,” or “our”) is committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Malaysian
 
Personal Data Protection Act 2010 (PDPA).
By using our services, including the Mykori Loyalty Program, website, and other related services, you agree to the practices described in this Privacy Policy.
 
 
1. Data We Collect
 
We collect the following categories of personal data:
1.1 Personal Identification Information: Name, email address, phone number, date of birth, and other information provided during registration.
1.2 Transaction Details: Purchase history, loyalty program activities, and redemption details.
1.3 Device Information: IP address, browser type, device type, and operating system.
1.4 Usage Data: Pages visited, time spent on our website, and interaction with features.
1.5 Location Data: Location-based information (e.g., store check-ins or purchase locations).
 
 
2. How We Collect Data
We collect your personal data when you:
2.1 Sign up for the Mykori Loyalty Program.
2.2 Make a purchase or interact with our services.
2.3 Contact us via email, phone, or other communication channels.
2.4 Use our website or other digital platforms, where cookies and similar tracking technologies may collect data.
 
 
3. Purpose of Collecting Data
We collect and use your data for the following purposes:
3.1 Membership Management: To manage your loyalty account and rewards.
3.2 Service Delivery: To process transactions and fulfill your orders.
3.3 Customer Support: To respond to inquiries, requests, or complaints.
3.4 Marketing and Promotions: To send updates, promotions, and personalized offers (subject to your consent).
3.5 Analytics and Improvements: To improve our products, services, and user experience.
3.6 Legal Compliance: To comply with regulatory requirements or respond to lawful requests.
 
 
4. Sharing Your Data
We may share your personal data with:
4.1 Service Providers: Third-party vendors assisting in loyalty program management, payment processing, or IT services.
4.2 Regulatory Authorities: As required by law or to comply with legal obligations.
4.3 Affiliates and Partners: For joint promotions or collaborations, subject to your consent.
 
 
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may track:
5.1 Your preferences and browsing behavior.
5.2 Information required for functionality (e.g., staying logged in). You can manage or disable cookies through your browser settings, though some features may be unavailable without cookies.
 
 
6. Data Security
We take appropriate technical and organizational measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
 
 
7. Retention of Data
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
 
 
8. Your Rights
Under the PDPA, you have the following rights:
8.1 Access: Request access to the personal data we hold about you.
8.2 Correction: Request corrections to inaccurate or incomplete data.
8.3 Withdrawal of Consent: Opt out of marketing communications or withdraw consent for specific data uses.
8.4 Deletion: Request the deletion of your data, subject to legal or contractual obligations.
To exercise your rights, please contact us at support@mykori.my.
 
 
9. Marketing Communications
By joining the Mykori Loyalty Program, you agree to receive promotional messages from us. You may opt out at any time by:
9.1 Clicking the “unsubscribe” link in our emails.
9.2 Contacting us at support@mykori.my.
 
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
 
 
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: Email: support@mykori.my

No. 20, Jalan TPP 6/3,
Taman Perindustrian Puchong,
Puchong, Selangor

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